
State Farm® Insurance Agent Robert James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chris golden
March 25, 2025
"ms.paula helped me out real bad when it came down to get my car insurance right and at a reasonable price she the goat fr real respectful and understanding really doing her big one"
"Thank you for your awesome feedback! We’re so glad to hear that Ms. Paula was able to help you get the right coverage at a great price. She truly goes above and beyond for our customers, and we’re lucky to have her on the team. We appreciate you trusting us with your insurance needs!"
Marshaun Blake
March 21, 2025
"In a world full of automation. I can't begin to describe how much of a relief it is to have a problem, issue, or question regarding a bill or policy etc. And when I call Debbie answers the phone. Not to slight anyone else. But She is patient, she listens, and the she explains. She is knowledgeable about everything I have had to ask for help with. I truly appreciate her. Thank you Mr Marshaun J Blake"
"Thank you for sharing your experience! We’re so glad to hear how much you appreciate Debbie’s patience, knowledge, and willingness to help. Providing personal, attentive service is what we strive for, and we’re grateful to have Debbie on our team. We truly appreciate your kind words and your trust in us!"
Bladimir Castro
March 18, 2025
"Since day one I had a lot of questions and those questions have been answered, even when is just one question to adapt and change my personal budget, always available and ready, gotta say that Claudia Maravilla treats me more like a friend than a costumer and I'm thankful for that."
"Thank you for sharing your experience! We're so glad Claudia has been there for you every step of the way, always ready to help. It’s wonderful to hear that she makes you feel valued and supported. We appreciate you!"
Ijeoma Nwakanma
February 27, 2025
"So far Robert James State Farm location has taken good care of me these past years. Thank you."
"Thank you for your continued trust in our team! We're grateful for the opportunity to serve you over the years and look forward to being here for you whenever you need us."
Ruby Valdez
February 24, 2025
"I had an amazing experience working with Yanis at State Farm! He went above and beyond to find me the best policy at a great rate. He was knowledgeable, patient, and made the entire process smooth and stress-free. I truly appreciate his professionalism and dedication to helping me get the coverage I needed. Highly recommend Yanis to anyone looking for excellent service and great insurance options!"
"Thank you for sharing your wonderful experience! We're delighted to hear that Yanis provided exceptional service and made the process smooth and stress-free for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"
luther james
February 24, 2025
"Paula Jordan has stellar customer service and works diligently to get you the best quote possible! She goes above and beyond to make sure you are satisfied with her service and I truly appreciate her! I would advise anyone who is looking for home or auto insurance to come see Paula at State Farm!"
"Paula and our entire State Farm team love going the extra mile when needed for our customers. I'm glad to hear she was able to provide you with exceptional service and help to bundle your Home and Auto Insurance. Thank you for the review! "
Brent and Bev
February 13, 2025
"Paula has been great! Very responsive and easy to work with."
"Thank you for your feedback! We're so glad to hear that Paula has been responsive and easy to work with. We appreciate you choosing us and are always here to help!"
Paulette Henry
February 8, 2025
"If you're looking for huge savings on your auto and home insurance, I would recommend Robert James State Farm agency in Austell. I recently switched insurance company, and I am very happy with the extra savings and lower premiums on our policies. Claudia did an excellent job in saving us money. She was professional, friendly and also knowledgeable. Her response to our concerns were quick and she made the whole process so smooth. I highly recommend Robert James State Farm agency."
"Thank you for sharing your experience! We're so glad to hear that Claudia provided excellent service and helped you save on your auto and home insurance. She takes great pride in making the process smooth and ensuring our customers get the best coverage at the right price. We appreciate your recommendation and are always here to help!"
Rodolfo Dominguez
January 23, 2025
"Belen always helps me and makes things simple and fast 5 stars all the way !!"
"Thank you so much for the five-star review, Rodolfo! I'm so pleased to hear that Belen has been helpful and efficient with her service! We're happy to assist you whenever you need it. "
carolyn campbell
January 16, 2025
"Outstanding service and great savings! I can’t say enough great things about Paula Jordan, my State Farm Insurance agent, not only was Paula professional and knowledgeable but she went above and beyond to review my policy and find me significant savings. Thanks to her effort, I’m now saving $105 a month on my automotive insurance premium. A huge relief for my budget. Paula made the entire process smooth and stress-free, explaining everything clearly and ensuring I understood my options. Her dedication defining the best coverage and the best price truly impressed me. If you’re looking for an insurance agent, who genuinely cares about their clients and works hard to get you the best deal, I highly recommend Paula Jordan. Paula, thank you for your excellent service."
"Thank you for your kind words and for sharing your experience with Paula! We're thrilled to hear that she provided outstanding service and helped you find significant savings on your auto insurance. Paula is dedicated to ensuring our customers receive great coverage at a great price, and we’re so glad she made the process smooth and stress-free for you. We appreciate your recommendation and your trust in our team! If you ever need anything, we’re always here to help."
Michelet Josil
January 14, 2025
"Paula did an amazing job helping with my claim"
"Thank you for sharing your review! If there is anything else we can do to help with your insurance please let us know."
Alondra Lopez
January 14, 2025
"I came in today and Paula took care of me she was very sweet and helpful!"
"Thank you for sharing your experience! We're so glad to hear that Paula provided you with such sweet and helpful service. She truly enjoys assisting our customers, and your kind words mean a lot. If there's anything else you need, don’t hesitate to reach out!"
SATORIA COACH BROWN
January 9, 2025
"TODAY! DEBBY MADE MY RETURN AFTER A DECADE WITH ROBERT JAMES STATE FARM INSURANCE ! AN AMAZING TRANSITION! VERY INFORMATIVE AND DETAILED OUTSTANDING PROFESSIONAL SKILLS"
"Thank you for your kind words and for trusting us with your insurance needs once again! We're delighted to hear that Debby made your return such a smooth and positive experience. Her dedication to providing detailed and professional service truly shines, and we’re glad it left such a great impression. If you need anything, we’re here to help—welcome back!"
Maisha Otway
December 5, 2024
"Here’s a polished review for Claudia Maravilla: I had an excellent experience with Claudia Maravilla from State Farm, Robert James Agency. I reached out early in the morning with a concern, and before the day even started, Claudia had already called me and provided a resolution. She was incredibly patient, clear, and handled my concerns with care and diligence. Things don’t always go perfectly, but Claudia’s swift and professional approach made all the difference. Her dedication to ensuring a quick and seamless resolution was truly amazing. I highly recommend her and the team for their exceptional service. Let me know if you’d like any changes!"
"Thank you for sharing your outstanding experience with Claudia! We’re thrilled to hear how her swift and professional approach made such a positive difference for you. Claudia’s dedication to addressing concerns with care, clarity, and diligence truly embodies the level of service we strive to provide. Your recommendation means so much to us, and we’ll be sure to share your kind words with Claudia and the team. We’re here whenever you need us!"
Tracey Brown
November 18, 2024
"I had a question about my premium increase, and Belen Valle was helpful in explaining everything clearly. She even introduced me to a program that could save me an additional 10%, which I really appreciated. Excellent customer service—thank you, Belen."
"We're happy to hear about your positive experience, Tracey! Thank you for taking the time to acknowledge Belen's efforts. I'll make sure she sees your very kind message! We're here to help, so let us know if you need anything else! "
Mary Anne Fritz
November 15, 2024
"Paula is fantastic. She definitely knows her job. She took the time necessary to resolve my dilemma and get a great outcome. With her knowledge she new who to contact and didn’t just stop with one explanation."
"I'm so glad to hear it, Mary! Thank you for taking the time to share your positive experience with Paula! We're very fortunate to have her on our team, and I'm happy to hear you're pleased with her assistance. Feel free to let us know if you have any questions about anything or need further assistance! "
Jasmine Nesbeth
October 23, 2024
"Belen Valle has always been so much help to me with any an everything I need done."
"Thank you for your kind words! We're thrilled to hear that Belen has been so helpful with all of your needs. Our team is dedicated to providing exceptional service, and we’re glad that Belen continues to deliver. We appreciate your trust and look forward to assisting you in the future! "
Mary Rodriguez
October 15, 2024
"Excellent service and prices."
"Thanks for the review! Please feel free to let your friends and family know about our State Farm office as well! "
Lee Ross
October 4, 2024
"Paula Jordan was great with helping me understand my policy, make updates and ensure I was clear with all we discussed. Great to have real people (not AI bots) that can help."
"Thank you for your feedback, Lee! I'm glad to hear that Paula was so helpful in guiding you through your plan and updates. And I completely agree-talking to a real team member to help makes all the difference! If you have any more questions or need further assistance with your insurance needs, feel free to reach out anytime! "
david galvan
October 3, 2024
"Belen valle was super professional and easy to deal with. She met all my concerns and went above and beyond"
"Thank you for your kind words! We're delighted to hear that Belen provided such professional and attentive service. She truly exemplifies our commitment to going above and beyond for our State Farm customers. If you have any further questions or needs, we're always here to help!"
Michael Collins
September 27, 2024
"Great professional service, exhibited a disposition to assist you with insurance cliam. I was greeted with a very friendly greeting, and immediately rendered assistance."
"We appreciate your positive review, Michael! Our team is happy to help however we can, and it's important to us that you feel comfortable during the process. If you need anything else or have questions, please feel free to reach out. "
Kelly D
September 26, 2024
"My family has been with Robert James State Farm agency since 2004 and we've always had exceptional service for home, life and auto. We've had claims through the years and have never had any issues getting the coverage we need. All of the staff in his office are friendly and professional. Most recently, Debby S spent a long time on the phone with me making sure we were getting the best price for our auto insurance. I highly recommend Robert James and State Farm!"
"Thank you so much for your wonderful review, Kelly! I’m truly grateful for the long-standing loyalty we've received from you and your family! It means a lot to us to hear that you’ve consistently received exceptional service from our team. We feel very fortunate to have you stick around with us for so many years. Debby also greatly appreciates your kind feedback! If you need anything, we're always here for you. "
dusniel martinez
September 26, 2024
"Gracias a State Farm por su excelente servicio y a su Tim de trabajo por su amabilidad y apoyo, en cada momento que se necesita están hay siempre para ayudar a todo el que los necesite gracias Belen. LOS RECOMIENDO 100% muchas gracias por su trabajo"
"¡Muchas gracias por la reseña! Fue un placer ayudarlo con sus necesidades de seguro."
Jacks T
September 13, 2024
"Belen was a great agent. She explained everything about my policy in a way that I understood. She was patient with me. Communication was great as well!"
"We appreciate your five-star review! It's important to us to create a comfortable environment and make sure you feel informed, so I'm glad to hear Belen was able to do so for you! Feel free to reach out if you have any questions about your insurance coverage. "
Chan S
September 10, 2024
"Paula Jordan is an amazing agent at the Austell StateFarm branch!! Every time I speak with her she’s always so helpful and professional! 5 star experience every single time! Thank you Paula!"
"Thank you for sharing such a wonderful review of Paula and the exceptional service she provides! We're thrilled to hear that each interaction with her has been a 5-star experience. Paula's commitment to professionalism and helping our customers is truly appreciated. We look forward to continuing to meet your needs with the same level of service"