State Farm® Insurance Agent Robert James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Orville P. Campbell
March 6, 2026
5
out of
5
rating by Orville P. Campbell
"It was a pleasure working with Paula Jordon. She was very attentive and responsive and assisted us with securing excellent coverage at an affordable cost. Working with her was easy and the process rather very pleasant. I wouldn’t hesitate to recommend Paula and her team."
We responded:
"Orville, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Asiablu Wilson
March 5, 2026
5
out of
5
rating by Asiablu Wilson
"Ms.Paula Jordan is truly amazing ! Go to her!! She was very patient and efficient!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
NaomiSerrita
March 4, 2026
5
out of
5
rating by NaomiSerrita
"I would like to thank Debby. Debby is the best agent EVER! Her perseverance and willingness to go the extra mile to help get the best service and rates is what has keeps me here at State Farm. Thank you Debby. S.Simom"
GFJ
March 4, 2026
5
out of
5
rating by GFJ
"Yanis Fausto was very knowledgeable and patient with me. Did not try to oversell me on any other product I needed. He saved me money I was otherwise wasting. Thanks for your professionalism."
We responded:
"Thank you so much for the 5-stars, GFJ! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Joseph Udeh
March 4, 2026
5
out of
5
rating by Joseph Udeh
"Excellent Customer service."
We responded:
"Thank you for the fantastic review, Joseph! We are always here to help with your insurance needs here in Austell . "
Mikhail Grigoryev
February 24, 2026
5
out of
5
rating by Mikhail Grigoryev
"Great service, and special thanks to Debby S. for helping me navigate through complexities of insurance with patience and great human attitude. Definitely recommend!"
We responded:
"Mikhail, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jovan Franklin
February 20, 2026
5
out of
5
rating by Jovan Franklin
"Paula was great. Very knowledgeable and professional."
We responded:
"Thank you for the 5-star review, Jovan! Here on State Farm Agent Robert James’s Team, we are proud to serve our community and appreciate your recognition. "
shakeitha
February 20, 2026
5
out of
5
rating by shakeitha
"I really really appreciate, Paula for always being there for me and my family. She always help us out and keep us up on everything with our insurance. She's always nice and polite and always explain everything to me. She's a beautiful person inside and out, the best agent I've ever had. Thank You, Paula Shakeitha Anderson"
We responded:
"shakeitha, thank you for your wonderful review of State Farm Agent Robert James’s Team!"
Donald Stoddert
February 20, 2026
5
out of
5
rating by Donald Stoddert
"Worked with Jordan James to get a better deal on my auto ins. He did an excellent job, and through his professionalism, attention to detail, he achieved the best results. Very satisfied with his service."
We responded:
"Thanks so much for the amazing review, Donald! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Robert Wilson
February 19, 2026
5
out of
5
rating by Robert Wilson
"Great customer service"
We responded:
"Hello Robert thanks for your 5 star review. We really appreciate your business and value you as a customer!"
kevin castillo
February 17, 2026
5
out of
5
rating by kevin castillo
"Outstanding service, quick responses, and clear communication. My State Farm agent (yanis) makes insurance simple and easy. Highly recommend!""
We responded:
"Wow, thank you for the 5-star review, kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Sha Mone't The Golden Goddess
February 17, 2026
5
out of
5
rating by Sha Mone't The Golden Goddess
"The ladies were very polite and helpful!"
We responded:
"Sha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert James’s Team here in our Austell office. "
Journey2Radiance
February 12, 2026
5
out of
5
rating by Journey2Radiance
"I am writing to share my feedback regarding the exceptional service I have received from Paula. Since we first spoke in 2025, Paula has consistently demonstrated impressive knowledge of both renters and life insurance policies, ensuring they perfectly align with my current life stage. She has gone above and beyond to support me, and her level of expertise remains just as remarkable now in 2026 as it was when we first met. I highly recommend that she be considered for a promotion. She is a true asset to the company, and I believe a more senior role would allow her to continue growing while sharing her excellent skills with the broader organization."
We responded:
"Thanks so much for the amazing review, Journey2Radiance! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Rocio Herrera
February 2, 2026
5
out of
5
rating by Rocio Herrera
"Despues de mucho tiempo regrese con Claudia exelente servicio"
We responded:
"Thank you for the fantastic review, Rocio! We are always here to help with your insurance needs here in Austell . "
J C
January 21, 2026
5
out of
5
rating by J C
"A great help and peaceful experience with Ms.Jordan, I really appreciate you and id highly recommend!"
We responded:
"Thanks so much for the amazing review, J! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert James’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Austell . "
Mario Luna
January 21, 2026
5
out of
5
rating by Mario Luna
"Claudia Maravilla is the best agent i have found, been doing business many years with her, always top service, 5 star, give her a call she will do the impossible to make your experience smooth an headache free!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert James’s Team. "
Sandra E
January 21, 2026
5
out of
5
rating by Sandra E
"Paula has been my agent for a few years and she’s AMAZEBALLS. She’s always so helpful and always willing to find ways to save me money (which I appreciate). Thankful for her."
We responded:
"Thank you for the fantastic review, Sandra! We are always here to help with your insurance needs here in Austell . "
Lisa Brown
January 21, 2026
5
out of
5
rating by Lisa Brown
"Robert James State Farm is amazing. I dealt with Jordan, Felicia, and Paula today and was handled with so much care and knowledge. They made switching easy."
We responded:
"We are grateful for your 5-star review, Lisa! Thanks for taking a moment to share your positive rating of State Farm Agent Robert James’s Team here in Austell . "
Melvin Little
January 21, 2026
5
out of
5
rating by Melvin Little
"Paula, is an exceptional agent. She listens to her clients and provides results. I am very satisfied with the service we are receiving from this agent and the Robert James office of State Farm."
We responded:
"Thanks so much for the amazing review, Melvin! We really appreciate your support here in Austell . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert James’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Austell . "
Gail Barney
January 20, 2026
5
out of
5
rating by Gail Barney
"Paula Jordan is very professional and efficient. Made it easy. Rates were great."
We responded:
"Thank you for the 5-star review, Gail! Here on State Farm Agent Robert James’s Team, we are proud to serve our community and appreciate your recognition. "
Terry Delamar
January 15, 2026
5
out of
5
rating by Terry Delamar
"The best insurance agent i ever had i highly reconmend him to anybody that needs car insurance give him a call"
We responded:
"Thanks so much for the fantastic rating, Terry! We are so glad you had a positive experience with us here on State Farm Agent Robert James’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jameca West, MSW.
January 9, 2026
5
out of
5
rating by Jameca West, MSW.
"Paula Jordon was an amazing agent.. She gave knowledge and ensure I had all that I need for all my insurance ie auto, business etc… Hand down top tier customer service !!! I recommend Paula Jordon to all!!! Kuddos"
We responded:
"Hi Jameca, Thanks for the great review! We are glad that you enjoyed working with Paula and that she is your favorites. We look forward to seeing and hearing from you again soon!"
Mz Tee
January 9, 2026
5
out of
5
rating by Mz Tee
"I have been with Robert James State Farm since moving to Atlanta in 2022. They have provided me substantial services. Paula customer service is outstanding."
We responded:
"Hello Mz, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
nancy nguyen
January 7, 2026
5
out of
5
rating by nancy nguyen
"Felicia was very helpful and I would recommend Robert James State Farm to anyone!"
We responded:
"Nancy, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you soon!"
Marcus Moorer
January 7, 2026
5
out of
5
rating by Marcus Moorer
"Mrs. Paula is one of the greatest worker that I have encountered. She make it so easy to follow through"
We responded:
"Hey Marcus, We are grateful and appreciate the time you took to leave your review. We're thrilled that Paula left such a great impression! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."