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State Farm® Insurance Agent Robert James

4.8 out of 5 average rating (136 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Jouvens Mocombe

November 13, 2023

5  out of  5 rating by Jouvens Mocombe
"He was very polite and respectful. He answered all questions and was very helpful. Great service!!"

Catherine Singer

November 10, 2023

5  out of  5 rating by Catherine Singer
"It was time to reassess my auto and home insurance needs. I turned to State Farm and Paula Jordan with the Robert B. James Agency was awesome! So easy to deal with and to customize the policies for my needs. I greatly appreciated the excellent customer service and her knowledge."

jessy collado

November 8, 2023

5  out of  5 rating by jessy collado
"Claudia has been our go-to for close to 10 years now. Not only is she patient but she is knowledgeable about all things. She knows my entire family on a first name basis and truly takes her time to explain things in depth to make sure we fully understand. Wether its my parents or siblings, she is genuinely happy to talk to us and ready to help."

Jon hardnick

November 6, 2023

5  out of  5 rating by Jon hardnick
"Yanis has excellent. I’ve been without insurance for months and he was able to get me covered. He carefully explained to me which coverage would best fit my needs and family needs. He was very reachable via email and phone. Things you want from your agent. I’m happy with my overall experience with Yanis."

Shari Linson

November 6, 2023

5  out of  5 rating by Shari Linson
"Yannis is great. I highly recommend."

Joseph Salvador

October 25, 2023

5  out of  5 rating by Joseph Salvador
"Brianna has been a huge help every time i needed help. Now its all i can rely to, thanks to the experiences i had."

Valencia Joseph

August 31, 2023

5  out of  5 rating by Valencia Joseph
"I've been an auto and renters insurance customer with Robert James for quite a few years now, since moving to the Atlanta area. I had a fantastic customer experience with Felicia Rowe, an office staffer, who called to make me aware of someone trying to obtain policy information, saying my policy was their policy. Ms. Rowe handled them professionally and respectfully from the exchange she recapped to me and did not divulge any information after ascertaining that they were not, in fact, the policyholder. It is nice to know we can rest assured that our customer information is safe and secure and the staff knows the right questions to ask to match information and ensure data security. Thank you, Felicia! Its a smart move to trust the Robert James Agency for all your insurance needs."

omar martinez

August 30, 2023

5  out of  5 rating by omar martinez
"Llevo años con State Farm y puedo decir q el servicio es el mejor Claudia Maravilla siempre nos atiende con cualquier pregunta o duda , problema q tengamos siempre es un placer para nosotros! Omar Martínez & Rosie Fino"

Jane Lee

August 21, 2023

5  out of  5 rating by Jane Lee
"Paula Jordan is the account manager with Robert James State Farm Insurance, and she is by far one of the most helpful account managers I have had the privilege of working with. When it came time to add my two kids to our policy, she made me aware of so many ways to save money. I appreciate her so much, and highly recommend this location!"

Dylan Sandoval

August 12, 2023

5  out of  5 rating by Dylan Sandoval
"Belen went above and beyond to get me the best quote possible! I was so fed up with the drastic increase in price on my former insurance policy until I turned to Belen and State Farm. After exchanging multiple quotes and figuring out the best way to get me an affordable quote, I finally accepted one and I am now comfortably insured with State Farm. You’re awesome Belen!"

Dean Mcclain

July 31, 2023

5  out of  5 rating by Dean Mcclain
"Yanis frausto helped me get insurance today and did an amazing job he explained everything fully and clearly and answered any questions I had to the fullest. I would highly recommend getting insurance threw him it was a pleasure to have him help me out and get me the deals and insurance I needed and quick too I was at work the whole time on the phone with him and he was patient and worked with me the whole time"

Cyril Mathew

July 31, 2023

5  out of  5 rating by Cyril Mathew
"Very quick and responsive!"

Emmanuel Ramirez

July 26, 2023

5  out of  5 rating by Emmanuel Ramirez
"Claudia, was so helpful with helping me set up insurance on my new car, going to the process is easy when you have an understanding and professional person assisting you. She quickly send all the info I needed to be on the road and I’m really thankful for that. Overall she made it an stress-free and easy process and helped me save !"

Danny White

July 21, 2023

5  out of  5 rating by Danny White
"Yanis is a standup guy and made the process of giving me the best deal easy"

Jasmine Royal

July 18, 2023

5  out of  5 rating by Jasmine Royal
"As I was in the process of purchasing a new car Belen made everything super easy over the phone for me. All of my questions were answered thoroughly and I was super pleased with all her help. When I call back i'm asking for her every time. (:"

micah williams

July 10, 2023

5  out of  5 rating by micah williams
"Great Customer service! I have had the pleasure in working with Ms. Paula Jordan! I would HIGHLY recommend. She has been amazing to work with."

Leonard Love

June 23, 2023

5  out of  5 rating by Leonard Love
"Yanis was very helpful with getting me a great price for my insurance and he saved me money! Knowledgeable and patient with great customer service"

Vicki Smith

May 22, 2023

5  out of  5 rating by Vicki Smith
"I had the most professional, patient,kind,caring agent in the WORLD— E***A, She displayed tenacity at the highest level. I’m getting a GREAT savings and so far fantastic service. I’m leaving a company that I’ve been with for 15 years! All because their prices went sky high and they wouldn’t MATCH the lower price to keep me. So, They no longer deserved my service or my money. They showed me that my loyalty did not matter. Let’s go State Farm!🙌🏾🙌🏾😃👏🏾👏🏾💯🎉🎊 *********************************************"

Shahla ukani

May 17, 2023

5  out of  5 rating by Shahla ukani
"I had the pleasure of being assisted by Paula Jordan and she provided me with excellent customer service Extremely polite knowledgeable and efficient with a willingness to go over and beyond to help"

Cynthia Eugene

May 9, 2023

5  out of  5 rating by Cynthia Eugene
"As a young driver and newly having my own car insurance, Erika has helped me so much. I knew the basic definitions of the different coverages but she made sure to go in depth with me so I understood each of them 120% . She is such an amazing and helpful person!!! Answers every question in full detail and even checks in with me to make sure I am doing okay. I am very satisfied with my choice of auto insurance, thanks to you Erika. 😁"

Lynette Perry

April 25, 2023

5  out of  5 rating by Lynette Perry
"Yanis provided great customer service! He was very thorough, personable and informative. I'm very happy with my new auto insurance payment!"

Arcelia Francis

April 17, 2023

5  out of  5 rating by Arcelia Francis
"Extremely helpful and made sure I got the lowest rates possible, highly recommend speaking with him if you're looking for excellent coverage and a good deal! Full coverage on my car, underinsured coverage as well, for 200$ a month!"

Jones Lester

April 12, 2023

5  out of  5 rating by Jones Lester
"The best ever."

Jenise McBride

April 10, 2023

5  out of  5 rating by Jenise McBride
"Yanis was very helpful and gave me a great quote."

Breanna Richardson

April 5, 2023

5  out of  5 rating by Breanna Richardson
"Paula Jordan was AMAZING!! I was having a hard time getting quotes from other companies but she made the process of signing with state farm easy and helped me get the the best discounts to save as much money as possible! I would recommend her services to anyone who needs assistance with setting up insurance. 10/10!"